The following information is a summary of the legal requirements and your rights and responsibilities while filing a claim for unemployment insurance benefits. Read all of this information carefully and refer to it as needed. If there is anything you do not understand, be sure to ask a member of the North Carolina Department of Commerce, Division of Employment Security (DES) staff for an explanation.
Word Format: Benefit Rights
PDF Format: Benefit Rights
DUA-7 – Disaster Unemployment Assistance Pamphlet
This pamphlet provides basic information explaining the objective of the Disaster Unemployment Assistance Program. It lists general
eligibility requirements and instructions for initial claims filing if you have lost employment or had employment interrupted as a
direct result of a presidential declared major disaster. The DUA Information Pamphlet also offers information about continued weekly
claims filing and payment computation. It lists the toll free DUA benefits information number: 1-866-795-8877
PDF Format: DUA Information Pamphlet
Pre-Examination Booklet for Employment Consultants
The Selection Test for Employment Consultant, Veterans’ Employment Consultant, and Disabled Veterans’ Employment Consultant
is 2 hours long and consists of 105 multiple-choice questions that measure some of the abilities that one needs in order to
be an employment consultant. The pre-examination booklet describes different areas of the test and provides sample questions
for each area. It enables applicants to gain a comfort level with the examination before having to take the test.
The Verbal Comprehension section provides a list of vocabulary words that appear in the test and are often used by employment
consultants in their work. You may also review and print a sample of the Pre-Examination Answer Sheet.
Word Format: Pre-Examination Booklet
PDF Format: Pre-Examination Booklet
What You Need to Know About Appealing a Decision by a Hearing Officer, Appeals Referee, Special Deputy Commissioner or the Commission.
This pamphlet provides your rights under the Employment Security Law of North Carolina and the DES regulations and provides instructions on how to
file an appeal to an unfavorable decision. This information will help you understand your responsibilities as well as your rights in this process.
Contact information is included in the pamphlet if you need more information.
What You Need to Know About Appealing an Initial Determination and Participating in the Hearing.
This pamphlet explains what you must do if you wish to appeal an initial determination for benefits by the Employment Security Commission.
This information will help you understand the process, the terms used, and the importance of complete, accurate, and timely information.
Please refer to the contact information included in the pamphlet if you have further questions.
How to Appeal an Initial Determination and Participate in a Hearing
Tax Hearings Before the Board of Review
This pamphlet contains important information about your rights under the Employment Security Law. It explains what you should expect when you are involved in a tax hearing before the North Carolina Department of Commerce, Board of Review. If you do not comply with all the requirements established by law, you may lose your right to appeal.
PDF Format: NCBOR570-E Pamphlet
Appealing the Higher Authority Decision to Superior Court
This pamphlet contains important information about your rights under the Employment Security Law. It explains the process for filing an appeal to superior court after receiving a Higher Authority Decision from the Board of Review. You must comply with all the requirements established by law.
PDF Format: NCBOR572-E Pamphlet
Filing Exceptions to a Tax Opinion & Obtaining Judicial Review in a Tax Case
This pamphlet contains important information about your rights under the Employment Security Law. It contains information about filing exceptions and seeking judicial review of an unfavorable decision in a tax liability case.
If you do not comply with all the requirements established by law, you may lose your right to appeal.
PDF Format: NCUI571-E Pamphlet